Frequently Asked Questions
Do you have to be Jewish to join the JCC?
No, the JCC welcomes everyone without regard to race, age, gender, religious preference and marital or economic status.
What is the length of a membership contract?
New members can sign-up for a trial 3-month membership with special pricing as long as they have not been a member in the past 12 months.
Membership options to choose from include: 3-month membership, a continuous membership with an initial 12-month commitment, or an annual membership (with payment in full). These types of memberships are renewable.
If I am new to exercising, how do I get started?
We offer all new members (ages 12+ years) our "FitPlan" which includes one free personal training session with a certified personal trainer. An orientation is also provided on the strength training circuits in the lower fitness center.
Can I bring a guest?
Yes. Guest passes are available for purchase at the main desk by JCC members. A guest must be accompanied by a JCC member when using the JCC. A guest 16+ years is limited to five visits per calender year. Photo ID is required at the time the guest signs in at the main desk. A child 10 years and under must be accompanied by an adult at all times.
What hours are you open?
|Monday - Thursday||5am - 9:30pm|
|Friday||5am - 5:30pm|
|Saturday||8am - 8pm|
|Sunday||8am - 8pm|
Locker rooms and spas close 30 minutes later. See hours page for holiday hours.
Do you offer child care?
We offer Free Sitter Service for children ages 6 weeks to 4 years old with a family membership category. With a two hour time limit, parents must remain in the JCC. All other membership categories and non-members pay a $7 fee per child, ages 6 weeks to 4 years old, to use Sitter Service.
Children's Play Gym for children ages 4 to 10 can be signed in while you work out. Ages 2-3 must be accompanied by a parent.
Our In ZoneYouth Fitness Center is for children ages 6 -11. NEW! Free Youth Fitness classes for family members.
While using the JCC, children 10 years and under must be accompanied by an adult, parent or guardian when in the JCC. The following age requirements for facility usage include:
Fitness Center: For ages 11 years and older
Indoor Track: Children under 10 years of age and strollers are not permitted on the track
Swimming Pool: Adults in swimsuits must accompany all children ages 10 and under, regardless of their swimming ability
Group Fitness Classes: Adults and children 14 years and older can attend any class
Do you have anything especially designed for adults 65 yrs +?
Yes! We have a state of the art fitness center and participate in the nationwide SilverSneakers® program and Silver&Fit® program. We offer seminars, classes, luncheons, discussion groups and trips throughout the year. Please review the Adult section of our website. In addition, we have the TechAge Adult Computer Learning Center for computer classes and open lab times for adults 45+ years. Visit their website at roctechage.org.
Do you offer reciprocity with other JCC's?
Most JCCs offer some form of reciprocity. We offer 2 weeks of facility usage with a valid ID card from another JCC. We would be happy to contact any out of town JCC to check on their specific policy for you. We can also provide verification of membership when traveling since our key tag card does not offer that information.
Do you offer email updates?
We send out a weekly eblast to JCC members with details on upcoming programs and activities. Please make sure that we have your current email address on your account.
Is the JCC handicap accessible?
Yes, the JCC facility is equipped with dedicated handicap parking areas; handicap parking with ramp and security access to the NEW swimming pools and Fitness Center. A Hoyer lift, hydraulic chair, and therapeutic stairs are available in the existing swimming pool. The JCC has an elevator in the front lobby for access to the lower level. A second elevator is available off the upper Fitness Center and Pool Gallery with access to the lower level to enter the locker rooms and lower Fitness Center. A FOB key is issued at the main desk with a valid handicap permit and license and a $15 refundable deposit for access to the handicap entrance.
Do you offer any financial assistance with your membership fees?
Yes. The JCC offers financial assistance for the membership fees based on financial need. Financial Aid applications are available at the main desk or can be downloaded from our website. Financial Aid is granted based on available resources. All applications are kept confidential and John Golden can answer any questions at extension 218.